Frequently Asked Questions
Here you will find answers to the most common questions about artwork, special orders, delivery, and purchases. If you don't find what you're looking for, you're welcome to contact Hampton Studio.
Purchases and special orders
Can I buy art directly from Hampton Studio?
Yes. Original paintings are available for sale.
If you have questions about a specific piece or want to know what
is available, please feel free to
contact Hampton Studio.
Does Hampton Studio accept custom orders?
Yes, a limited number of custom orders are accepted each year.
Together, we will create a unique piece of art
based on your preferences regarding size, color palette, and expression.
The initial consultation is always free of charge.
How long does a custom order take?
Since each piece is created by hand,
production time varies depending on size and complexity.
Most orders are completed within 2–8 weeks.
Prices and payment
How are the artworks priced?
The price is based on the size, technique,
materials, and time spent creating the work.
Original paintings have separate prices.
What payment methods do you offer?
We accept payments via Swish, PayPal, and bank transfer.
For special commissions, work begins once
payment is received.
Can I get an invoice?
Invoices can be provided for both art purchases and
special commissions by agreement.
Delivery
How long is the delivery time?
Finished artworks are usually shipped within a few business days.
Once your order has shipped, you will receive an email with tracking information.
Do you ship internationally?
Yes. Hampton Studio ships artworks both within Sweden and
internationally. Shipping costs depend on the destination and the size of the artwork.
How are the artworks packaged?
Each artwork is carefully packaged with professional and acid-free protective materials to ensure that it reaches you in perfect condition.
Returns & Complaints
Can I return a piece of art?
For original art purchased through the website, a 14-day right of withdrawal applies according to Swedish law. The artwork must be returned in an unaltered condition. Return shipping is paid for by the customer unless otherwise agreed. The right of withdrawal does not apply to companies.
Does the right of withdrawal apply to special orders?
No. Specially ordered artworks are created uniquely according to your wishes and are therefore not covered by the right of withdrawal.
What do I do if my artwork was damaged during delivery?
All shipments are carefully packaged and insured.
Contact us as soon as possible and include photos of both the packaging and the damage, and we will help you further.
Any other business
Can I order an artwork as a gift?
Absolutely. An original artwork is a personal and appreciated gift.
We are happy to help you find the right piece
or create something unique for the recipient.
How do I stay updated
about new works and exhibitions?
Subscribe to our newsletter or follow Hampton Studio
on social media to get updates on new collections, exhibitions
and upcoming projects.